E-Bikes & Bikes Customised to You
Dustin Gyger
Updated On: September 11, 2026
Back in San Clemente, Testing the Relaxed Body E-Bike
I have lost count of how many people I have watched swing a leg over an electric bike for the very first time, and there is a certain look that comes over most of them somewhere in the first block. Diane had that look. She had been back at our San Clemente shop for a while by the time she climbed onto the Relaxed Body, working her way through one bike after another, and she was not shy about the fact that she was still shopping. She wanted to figure out exactly what kind of e-bike belonged in her garage, and the only way she trusted to do that was to ride them, all of them, one at a time, until the right one made itself obvious.
The Relaxed Body was next on her list, and she was genuinely looking forward to it. Before she even pushed off, she walked through the features the way a lot of careful shoppers do, naming them out loud almost as a checklist. Seven gears. A thumb throttle. Pedal assist, which she caught herself calling "ride assist" for a second before correcting to the right term, the way anyone does when they are still learning a new category of electric bikes. None of it felt intimidating to her, and that matters, because a bike you are afraid of is a bike you will not ride.
The first thing she reached for was the seat. Wide, cushy, and soft was how she put it, and she meant it as high praise. She liked the back of the seat and the support it gave her, and she liked the sense that she could sit on this thing for a while without her body complaining. Right behind her she noticed room to carry things, and her mind went straight to errands. That is the tell of a rider who is thinking about real life, not a showroom fantasy. She was already picturing a grocery run, a trip to the post office, the kind of short hops that a car makes tedious and a comfortable e-bike makes pleasant. If comfort is what you are after, that instinct is exactly why we build our comfort electric bikes the way we do.
Then she pointed out the feature that, for her, was close to a dealbreaker on any bike: the low step-through frame. She did not have to lift her leg up high to get on or off. That was her phrase, and she repeated it more than once across the ride because it genuinely mattered to her. A lot of riders quietly rule out bikes they would otherwise love because the frame forces them to hike a leg over a tall top tube, and the older we get or the more we deal with a cranky hip or knee, the bigger that small motion becomes. Diane appreciated that this frame let her keep both feet close to the ground and simply walk into the saddle.
She also liked where the display sat. Having it mounted up front, in her line of sight, meant she could see exactly how fast she was going, check the battery level, and know which pedal assist setting she was in without looking down and away from the road. She said more than once that she likes to know what pedal assist level she is in, and I could not agree more. Knowing your settings is half of riding an e-bike well.
She also gave herself the honest reminder that every bike takes a minute. When you get on a bike for the first time, she said, you have to get used to it, because every bike is a little bit different, and she was finding that out one test ride at a time. That is a healthy way to approach it. The first block on any new bike is a quiet conversation between you and the machine, and it is worth giving yourself a few relaxed minutes to let the two of you get acquainted before you judge anything. Diane clearly had a routine for this by now, and it served her well.
Her launch ritual was already forming by the time she pushed off. She likes to start with the throttle just to get going, a little press to break inertia, and then settle into pedal assist one to cruise. The moment she got rolling, the review was immediate and unfiltered: "Oh, this is comfy. This is very comfy." She liked the handlebars a lot, liked the reach of them, and you could hear her start to relax into the bike. That is the whole point of a test ride. You can read every spec sheet in the world, but you do not actually know a bike until your own hands are on the grips and your own body is telling you the truth. Come along for the ride, because that is exactly what Diane did, and it is what I would tell anyone to do before they buy. If you are local, you can do this in person at our San Clemente store any day we are open.
If you watched Diane's ride and kept a tally, the low step-through frame would be near the top of the list of things she mentioned. She circled back to it at the start and again at the very end, and there is a reason for that. For a huge number of riders, the frame is not a detail. It is the difference between a bike they will actually use and a bike that becomes an expensive coat rack in the garage.
Getting on without a fight
A traditional diamond frame asks you to swing a leg up and over a high bar every single time you get on and off. When you are young and limber, you never think about it. As the years add up, or if you are managing a hip replacement, a bad knee, or just a body that does not bend the way it used to, that swing turns into a real obstacle. Diane named it plainly. She did not have to raise her leg high, and that was important to her. A low, open frame means you step through, plant both feet, and settle onto the saddle without ever losing your balance. It sounds like a small thing until it is the thing standing between you and a daily ride. This is the whole idea behind our step-through electric bikes.
Confidence at a standstill
The step-through advantage does not end once you are moving. It shows up every time you stop. At a light, at a stop sign, at the top of a driveway while you wait for a car to pass, you want to be able to get a foot down fast and stand flat. Diane did exactly that several times, letting a car go before she pulled out, and she never looked rushed or wobbly doing it. When your frame lets you plant your feet with room to spare, low-speed moments stop being the nervous part of the ride. That steadiness is a big piece of why so many older riders gravitate toward this style, and why we group them together in our electric bikes for seniors collection.
An adjustable seat that meets you where you are
Diane is five foot four, and she said so more than once, because height is exactly the kind of thing that makes or breaks the fit of a bike. She moved the seat down because she likes to be closer to the ground, and she liked that the seat adjusted easily to let her do it. Being close to the ground is not just a comfort preference. For a lot of riders it is a confidence preference. When you can drop your foot and touch down without stretching, you relax, and a relaxed rider is a safer rider. An adjustable seat means the same bike can fit a shorter rider like Diane and a much taller rider in the same household, which is part of what makes a well-designed comfort frame such a practical buy.
Fit is not guesswork
The reason we talk about frames and seat height so much is that comfort is really a fit problem in disguise. A bike that fits your body disappears underneath you, and a bike that does not fights you the whole way. That is why we would rather help you dial in the fit before you buy than have you guess. You can start that process from home with our personal fitting and BodyFit tools, which factor in your height and your proportions so you are choosing a bike that will actually sit right under you. Diane's whole approach, riding bike after bike until one felt right, is the analog version of the same thing. She was fitting herself in real time, and the low step-through and adjustable seat were making a strong case.
Why the frame shapes everything else
Here is the part people miss. The frame is not just about the moment you get on. It sets your posture for the entire ride. A low, relaxed frame lets you sit more upright, which takes pressure off your wrists, shoulders, and lower back, and it puts you in a position where you can see the road and be seen. Diane felt that immediately, describing the ride as stable and safe and in control, and a lot of that feeling traces right back to the frame she was sitting on. When the geometry is working for you instead of against you, everything downstream, the braking, the pedaling, the cornering, gets easier too. The frame is the foundation, and on this bike it was doing its job.
The heart of any e-bike is how it puts power down, and this is where Diane really started to have fun. She had a clear system by the time she was rolling, and it is a good one for anyone learning how these bikes work.
The throttle is for getting going
Diane's habit was to use the throttle to break away from a dead stop, then shift into pedaling once she had momentum. Coming off a full stop straight into an incline, that instinct is exactly right. A press of the thumb throttle gets you moving before you have to put any real force into the pedals, which is a gift on a hill or when you are pulling across a street and want to clear the intersection quickly. She leaned on it whenever she wanted to do something fast, and then eased back into pedal assist to cruise.
She also flagged the smart tradeoff
What I appreciated was that Diane did not treat the throttle as free power. She pointed out, without any prompting, that you do not want to use it all the time, because leaning on the throttle constantly will drain the battery faster and cut your range short. That is an honest, accurate piece of advice, and it is the kind of thing you only really internalize by riding. The throttle is a tool for specific moments, launches, quick bursts, steep starts, and pedal assist is what carries you the rest of the way. Use them together and you get the best of both.
The jump between assist levels surprised her
The pedal assist on this bike runs through several levels, and Diane worked her way up through them as the terrain demanded. She started in pedal assist one, clicked up to two, and the difference genuinely amazed her. She said the gap between pedal assist one and two was just remarkable to her, and she was not exaggerating. As the hills got steeper she went to three, and on the steepest climbs she tapped up to four. Each step up adds more of the motor's help to whatever effort you are putting in through the pedals. The beauty of it is how immediate it is. She noticed that as soon as she started pedaling in a higher assist level, the bike simply took off, and she loved that responsiveness. One click of a finger and the hill that was looming a second ago becomes an afterthought.
Seven gears on top of the assist
People sometimes assume an e-bike's motor replaces the gears, but it does not. This bike has a seven-speed drivetrain layered underneath the pedal assist, and the two work together. Diane spent most of her ride in sixth gear while she moved the assist level up and down to match the road. Think of it this way: the gears set how your legs feel when you pedal, and the pedal assist sets how much of the work the motor takes off your plate. Having both means you can fine-tune the ride to your exact energy level on any given day. If you feel like a workout, drop the assist and let your legs do more. If you are tired or the hill is brutal, click the assist up and coast through it. That flexibility is a big part of what makes these comfort e-bikes so easy to live with over the long haul.
Reading her own effort
What I liked watching was how quickly Diane started reading her own effort level and adjusting to it. She would call out roughly how hard she was working, a two out of ten here, a little more there, and match the assist to it. Coming off a dead stop across the street and straight into an incline, she knew that moment called for the throttle until she could start pedaling again, and then she would settle into an assist level that kept her effort where she wanted it. That awareness is what separates someone who is fighting an e-bike from someone who is dancing with it. Within a few blocks she was clearly in the second camp, letting the bike do the heavy lifting while she decided how much she wanted to contribute.
The display ties it all together
All of this would be a guessing game without a good display, and Diane kept coming back to how much she liked having hers mounted right up front. She could see how fast she was going, watch the energy bar to keep an eye on the battery, and confirm which pedal assist level she was in at a glance. That last one matters more than people expect. When you always know your assist level, you never get caught off guard by a bike that surges harder than you expected or a battery that drains faster than you planned. The information is right there in your sightline, and it lets you ride deliberately instead of reactively. For a rider who is still learning the ropes, like Diane was, that kind of clear feedback builds confidence fast, and confidence is what turns a nervous first-timer into someone who reaches for the bike instead of the car keys. If you want to browse the full range and compare how different models handle power, our complete electric bike lineup is a good place to start.
Power is what sells an e-bike, but comfort is what makes you keep riding it. Diane spent a good part of her ride narrating the comfort, and it was clear that this is where the Relaxed Body earned its name for her.
A seat you can settle into
She kept returning to the seat. Wide, cushioned, and comfortable was the refrain, and she liked the support behind her as much as the cushion under her. Her point about it was practical rather than just pleasant: with good support you do not have to worry about your body getting fatigued, and there is nothing worse than your back hurting when you are riding a bike. That is exactly right. Discomfort is the number one reason people abandon a bike, and it usually shows up in the back and the seat first. A saddle that actually supports you changes the math on how far and how often you will ride.
Hands and arms that do not tire out
Diane made a point about the handlebars that is easy to overlook. The distance to them was right for her arms, to the point where she said her hands were seriously just resting on the grips. That relaxed reach is a big deal over a longer ride. When the bars are too far away, you end up leaning on your wrists and hunching your shoulders, and the fatigue creeps in mile by mile. With the reach dialed in, her arms stayed loose and her hands stayed comfortable. She summed up the whole package simply: zero fatigue on the hands or the arms when you are riding.
Braking that makes you feel safe
Every time Diane talked about the brakes, the word that came out was safe. She has a front and rear brake setup, and she liked that the braking was nice and even. That evenness is what inspires confidence. When both brakes bite smoothly and predictably, you trust the bike to stop when you ask it to, and that trust changes how you ride. She rode the brakes down a hill at one point, controlling her speed all the way, and stayed completely composed doing it. Predictable, balanced braking is one of those things you do not consciously appreciate until you are on a bike that has it, and then you never want to go back.
Bumps, and the ride underneath
She noticed that the bike took bumps really nicely, staying comfortable over the rough spots instead of jarring her. A smooth ride over imperfect pavement is the difference between a relaxing cruise and a teeth-rattling chore, and it is another one of those comfort details that adds up over the length of a ride. Diane described the whole thing, more than once, as simply a comfy bike, and she said it the way you say something you have decided you believe.
Smooth and steady, even in the turns
Diane kept describing the ride as very smooth, and she noticed it most in the places where a bike can feel twitchy. Rolling around a cul-de-sac, she said she felt completely stable the whole way around, which is exactly what you want to hear from a rider who is still getting comfortable. Low-speed circles and tight turns are where an unsteady bike shows its weaknesses, and this one gave her no reason to tense up. A planted, predictable feel in the turns is quietly one of the most reassuring things a bike can offer, especially for a rider who values that sense of control as much as Diane clearly does.
Hills without the dread
Here is where the e-bike difference really landed for her. Diane hit several climbs on this ride, including what she called a mega hill and a couple of steep driveways straight off a dead stop. On a traditional bike, she said, you have to stand up and power through a hill like that. Not on an e-bike. She clicked up the assist, kept pedaling, and was at the top before she had time to worry about it. Her line about it stuck with me: she was pedaling, but she was not. That is the magic of pedal assist on a climb. The motion is still yours, but the strain is gone. She said outright that a hill like that would have been a huge stressor for her without the electric assist, and instead it was a non-event. That relief is the entire reason a lot of people come to us in the first place.
The wind nobody thinks about
Diane brought up something she said she had not considered before she started riding e-bikes: the wind. She hit a real headwind on this ride and pedaled straight into it, and her verdict was perfect. She was going into the wind, but she was not winded. A stiff headwind can turn a pleasant ride into a slog on a regular bike, quietly sapping your energy the same way a hill does. With pedal assist, the wind stops being the enemy. It is one of the least advertised benefits of an e-bike and one of the most appreciated once you feel it. Between the hills, the wind, and the long comfortable stretches in between, Diane got a full picture of what this bike could take off her plate, and she liked what she found. If knee or back pain is part of your picture, this kind of low-strain, upright, well-cushioned ride is exactly what our bikes built with older and returning riders in mind are meant to deliver.
By the end of her ride, Diane had a clear read on this bike, and it lines up with the kind of rider it suits best. If you see yourself in her, this is a bike worth putting on your short list.
The errand runner
Diane's mind went to errands almost immediately, and that is a great use for a bike like this. The comfortable upright position, the easy step-through, and the room to carry a few things make it a natural for short trips, the grocery store, the coffee shop, a loop around the neighborhood. These are exactly the trips where a car feels like overkill and a comfortable e-bike feels like freedom. Trading a handful of short car trips a week for rides like this is good for your legs, your mood, and your gas budget all at once.
The rider who wants exercise on their own terms
One of the things Diane liked most is that the bike lets you choose your effort. Drop into a lower assist level and pedal harder if you want the workout, or click the assist up and cruise if you do not. She noticed the driveway near the shop went up a little and was happy to put in a hair of energy, because she likes to get her exercise in. That is the quiet genius of pedal assist. It does not take the exercise away, it lets you decide how much of it you want on any given day. Some mornings you want to sweat, and some mornings you just want to get there, and this bike is happy either way.
The rider managing a body that has some miles on it
The low step-through, the supportive seat, the upright posture, and the relaxed reach all add up to a bike that is kind to a body dealing with a sore back, a stiff hip, or a knee that complains on the hills. Diane clearly valued not having to strain, and for a lot of riders that is not a luxury, it is the thing that makes riding possible at all. If that is you, it is worth looking at how a comfort-first e-bike compares with the extra stability of three wheels. Some riders in this situation end up preferring one of our most comfortable electric trikes, and it is worth trying both a two-wheeler and a trike from our electric tricycle lineup before you decide.
Little things she loved
Not everything on Diane's list was about performance. She loved the color, and she said so with real warmth. That is not a throwaway comment. You are far more likely to ride a bike you think is beautiful, and the way a bike makes you feel when you look at it in the garage is part of what gets you out the door. She loved the storage, loved the comfort, and by her own admission loved just about everything about it.
Take the same approach Diane did
Here is the most important thing Diane modeled for anyone shopping right now. She did not decide from a spec sheet or a photo. She rode bike after bike, and she was honest that she still had not made her final choice, though this one was climbing onto her list of favorites. Every bike is a little different, she said, and you have to find the one that is right for you. That is the truest thing anyone can tell you about buying a bike. The features look similar on paper, but they feel different underneath you, and only your own ride will sort it out.
So do what she did. If you are anywhere near us, come test ride our bikes in person and feel the difference for yourself. If you are shopping from a distance, our 30-day test ride lets you put real miles on a bike at home before you commit, and financing options can make the right bike easier to bring home. When you are ready to narrow it down, our buyer's guide and a quick note to our team will help you close the gap. And if you want to see what riders like Diane are choosing, our women's electric bikes collection is a good next stop. Thanks for riding along with Diane. Every bike really is different, and the right one is out there waiting for you to find it.